Overview

Larkville Lifestyle wants customers to feel confident when shopping for leather wallets, bags, and other everyday accessories through our online store.

Return and refund eligibility depends on the circumstances of the order, the condition of the product, and the applicable return terms in effect at the time of your request.

Return Eligibility

A product may be eligible for return when it meets the applicable return requirements and is submitted for review in accordance with our current return procedures.

Eligibility may depend on factors including:

• The condition of the product.
• Whether the item shows signs of use, wear, damage, or alteration.
• The type of product purchased.
• The circumstances surrounding the order.
• Whether original packaging or included materials are available.
• Any applicable exclusions communicated at the time of purchase.

Contacting us does not automatically guarantee that a return will be approved. Each request may be reviewed before return instructions are provided.

Product Condition

Unless the return involves a product that arrived damaged, defective, or incorrect, returned merchandise should generally be kept in appropriate condition for review.

Products that show significant signs of use, modification, misuse, staining, damage, or other deterioration after delivery may not qualify for a return or full refund.

Natural Leather Characteristics

Leather is a natural material and may display variations in grain, markings, texture, tone, or surface character. These natural differences are not necessarily defects.

Leather may also develop character and patina over time through normal handling and use.

How to Request a Return

To request a return, contact Larkville Lifestyle customer care and provide enough information for us to identify and review the order.

When contacting us, it may be helpful to include:

• Your name.
• Your order number or other order information.
• The product you would like to return.
• The reason for your return request.
• Photographs where the request involves damage or an incorrect item.

If the return is approved, instructions regarding the next steps may be provided to you.

Damaged, Defective or Incorrect Items

If you believe your order arrived damaged, defective, or different from the item ordered, please contact us as soon as reasonably possible after discovering the issue.

We may request photographs or additional order information so the issue can be reviewed and an appropriate resolution can be determined.

Depending on the circumstances and availability, an appropriate resolution may involve a replacement, return, refund, or another suitable remedy.

Items That May Not Be Returnable

Certain products or circumstances may not qualify for return, subject to applicable law and the specific terms presented with the order.

Examples may include:

• Products showing substantial signs of use or wear.
• Items damaged after delivery through misuse or improper care.
• Products that have been materially altered or modified.
• Items specifically identified as non-returnable where permitted.
• Items that cannot reasonably be accepted for hygiene, safety, or other applicable reasons.

Any mandatory consumer rights available under applicable law remain unaffected.

Return Shipping

Return shipping arrangements depend on the reason for the return and the instructions provided after your request has been reviewed.

Please do not send a product to an address unless that return destination has been confirmed through the applicable return process.

Where a customer is responsible for return shipment, we recommend using a shipping method that provides appropriate tracking or delivery confirmation.

Refunds

When a return is approved and the applicable requirements have been satisfied, an eligible refund may be issued using the appropriate order and payment procedures.

The amount refunded may depend on the order circumstances, returned product condition, applicable charges, and any terms associated with the original purchase.

Once a refund has been processed, the time required for the funds to appear may vary depending on the payment method, financial institution, or payment service involved.

Exchanges

Exchange availability may depend on product availability, inventory status, and the circumstances of the original order.

If you would like a different product, color, or variation, contact customer care so we can review what options may be available.

In some situations, returning an eligible item and placing a separate new order may be the appropriate process.

Order Cancellations

If you would like to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be cancelled once order processing or fulfillment has begun.

If cancellation is no longer possible, you may need to follow the applicable return process after receiving the order.

Return & Refund Processing

Return requests may require review before approval. Once an eligible returned product is received, additional time may be required to inspect the item and complete the applicable refund process.

Processing times can vary based on the return circumstances, shipping transit, order volume, payment provider, and financial institution.